Everything was covered and weve paid nothing beyond our time and and frustration." Ford was slow to fix things and communicated poorly throughout, although they didnt give us any trouble at any time about it. My wife still loves her car, even though it has given her so much trouble. It has been about 5,000 miles and is so far ok, though there are occasional bumps, rattles, and squeaks. After a few weeks, problem recurred a final time, at which point it was taken to a different dealership and repaired. Problem was resolved for a few months before recurring dealership again fixed at. Under warranty, Ford dealer diagnosed torque converter solenoid issue and ordered engine replacement and transmission rebuild. Car would sometimes shake/vibrate/thump menacingly when exceeding 25mph and had to be shifted to park and back to drive to correct it. "At 40,000 miles, check engine light and mysterious see manual wrench icon appeared. Coolant leaks into cylinder due to crack in engine block." Since I got it back it has run great, but I don't know that I will get another one or keep this one past the new engine and torque converter/transmission warranties." It was weeks before they even looked at it. Seems to be a lot of Ford transmission issues. In case you don't ask, the torque converter failed about two weeks after I got the car back. The extended warranty program only covered $35 per day towards the rental which is impossible to find. Since SUV was Certified Ford Pre-Owned it was under an extended warranty and the engine was covered. According to Ford, the only repair was full engine replacement. Head gasket failed and there was coolant in the cylinders - that's where the leaking coolant went. Check engine light came on during road trip. "Coolant was leaking but no external leaks. I put quite a few miles on the loaner vehicle before I got it back." In general, replaced the torque converter and rebuilt the transmission. (There seem to be a lot of these things failing.) Sort story: When the tech finally broke it down he found numerous parts needing replacement and described the needed parts in detail. I called the tech and they said it was likely a transmission/torque converter issue but it would be weeks before they could look at it. "A light on the dashboard shaped like a wrench come on. Currently transmission is being rebuilt, Cooling fan was melted with pieces of fan inside transmission" Took car to independent transmission shop which discover black transmission fluid and sludge in fluid. After taking it back to dealership and then telling me it was OK problem continued. Transmission started shifting rough, after oil change. Dealership suggested transmission oil change. "No problems until I took it to Ford dealer for unassociated recall at 6200 miles. "The rear axle sensor does not always engage when you put it in reverse. Other major transmission & clutch problem "lift gate latch sticking, cabin AC fan sticking" "An engine problem that needed a part that could not be obtained for three months !!!!!!!!" Never had this happen in 60 yrs of driving" They said due to critters but I believe Ford has changed to more eco coated wires which are attractive to animals. It's a push-button release so this issue shouldn't occur." After giving up and loading into the rear seat, we tried again - and it opened. Only yesterday we tried, unsuccessfully, to open the hatch multiple times. Whether we ensure the system is fully unlocked makes no difference proximity to the vehicle should allow easy access. "Recently we're having issues with the hatchback remaining locked. Ford is aware of the issue due to bad design yet no recall." Per TSB #22-2229, fix is engine replacement. Inevitably, coolant intrusion compromises engine. Apparently Ford redesigned engine around 2017 with grooves between cylinders. Taking vehicle to local mechanic to install 4 ignition coils and borescope cylinder heads for signs of coolant intrusion. Began having frequent Check Engine Light, code p0304. Temperature rise not high enough to have idiot lights warn driver of issue" "Computer issue not turning electric radiator fans on soon enough caused engine to constantly run hot leading to failure. Engine block was replace and engine rebuilt under warranty." "Manufacturing defect in the lubrication system. Coolant leaks into cylinder and is burned. "Engine defect causes block to crack or warp between colder 2 and 3. "Coolant leaking into cylinder- compression test - cracked block - new motor was put in - warranty covered full cost - other Edges have had same problem - no recall" (2018 Ford Edge Titanium 2.0-L 4 Cyl turbo) "Apparent problem is engine design in early 2016-2019.
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